If you have any payment problem, please contact us at the first time. We will be glad to help.
Notice: For free shipping goods, we will send via China Post Registered Air Mail for orders above $5. But for orders less than $5,
we will send via China Post Ordinary Small Packet Plus , then you may can\'t see the tracking information, but you can contact us to ask
and you still can receive your parcel as usual. We promise a full refund if you can\'t receive your goods when the protection time ends.
Sometimes you may feel the fee is too high for business express (DHL, FedEx or TNT). Please contact us to adjust price.
If you are satisfied with our products, please confirm your receiving and give a 5-star review. Feedback with pictures
will be appreciated. You can contact us and get a coupon for 5-star review.
If the goods have any problem, please still contact us at the first time. We will give a satisfactory solution.
1.Quality problem will be offered exchange or refund. Other problems will be offered exchange but buyers need to pay return shipping payments.
2.Please feel free to contact us if you have any questions/problems, we will give a reply within 12 hours.
3.Sometimes you may fail to get your items because of loss or other reasons. Never be worried, contact us as soon as possible, we offer refund or resend you new items.
1.Q:How to Check my parcel?
A:You can track your parcel on the following website and copy tracking nuber to browser to open: www.17track.net/en
2.Q:When can I receive my item after payment?
A:Normally it will take 30-60 days to arrive you via China Post. But it will only take 4-13 days via Business Express.
3.Q:What should I do when the purchase protection time is running out, but I still don\'t receive the package?
A: If your purchase protection time is running out but package still doesn\'t arrive, you should contact us at the first time and we will extend
your protection time and future to help check your package. Then you won\'t lose money before receiving your goods.
4.Q:What should I do if the goods are not exactly like the picture shows or have quality problem?
A:Please still contact us. We will give an effective solution. For quality problem, we offer full refund or send again.
5.Q:Is there any customs tax?
A:Usually we will declare the minimum value to avoid customs tax. But due to different policies in different countries, there might be customs
tax that buyer should pay. So you can leave a message when placing the order about how much value you would like to declare.